SERVICE / 04 — AI AGENTS & KNOWLEDGE ASSISTANTS
Make your business knowledge easier to find and use..
TSQ Solutions builds AI assistants that help people search company information, answer questions, and complete defined tasks. We connect relevant documents and tools to create assistants shaped around your business workflows.
WHAT WE BUILD
Solutions designed for
your operations.
Every application and capability is tailored to your business processes, team responsibilities, and long-term goals.
Internal Knowledge Assistants
Help employees find information across approved policies, guides, manuals, and business documents.
Customer Support Assistants
Answer common questions using approved support content and provide a route to human assistance.
Document Search & Question Answering
Let users ask questions about document collections and review the sources used to generate answers.
Workflow Agents
Connect assistants with selected tools to perform defined actions, with confirmation or review where required.
Document Processing Workflows
Extract and organise information from documents to support review, routing, and administrative tasks.
AI Features for Existing Applications
Add search, summarisation, or assistant functionality to an existing portal or business application.
DELIVERY SCOPE
What your project
can include.
From initial discovery through architecture, development, and production handover, we ensure every aspect of your project is thoroughly delivered.
HOW WE WORK
Clear steps.
Better outcomes.
From the first conversation to ongoing improvements, we keep your project organised and you informed.
Discover & Plan
Understand your goals, users, and requirements. Agree on the scope, priorities, and delivery plan.
Design & Prototype
Map user journeys and create interface designs so you can review the experience before development.
Build & Integrate
Develop the application, database, and required integrations, with regular progress reviews.
Test & Refine
Check functionality, usability, performance, and security. Resolve issues and review the application with you.
Launch & Handover
Deploy the software or prepare app store submissions. Provide documentation and guidance for your team.
Support & Improve
Under an agreed support plan, maintain the application, address issues, and develop improvements as your needs evolve.
TECHNOLOGY
Tools selected
with purpose.
We choose proven languages, resilient frameworks, and high-performance databases tailored to your platform requirements.
FREQUENTLY ASKED QUESTIONS
Common questions
answered clearly.
Have specific questions about architecture, permissions, or system integration? We’re always ready to discuss your requirements.
Can the assistant use our own company documents?
Yes. We can build retrieval around approved documents and accessible knowledge sources.
Can users see where an answer came from?
Source references can be included when the knowledge sources and retrieval approach support them.
Will the assistant always answer correctly?
AI responses can contain errors. We design evaluation, source references, fallback behaviour, and human review around the intended use.
Can the assistant take actions in our systems?
Where suitable APIs are available, we can connect defined actions with appropriate permissions and review steps.
LET’S BUILD YOUR AI SOLUTION
Your AI use case.Ready for the next step?
Tell us where your team spends time searching for information or completing repetitive tasks. We’ll help assess a practical starting point.